FAQs
Hello Accessory Lover
We hope we have answered your question here on our FAQ page. If not, please reach out to us by emailing us at
info@EmbellishX.com
Q. What is so special about Embellish?
A. We watch for the latest trends in accessories and only offer you the best of the best. We do all the work in finding you the best value, while maintaining our standards of quality and design. The discerning taste our buyers have is a huge benefit to you. Our reworked pieces are exclusive designs to Embellish. We use authentic vintage materials from designers and create modern pieces for today's trends.
Q. How fast will I get my order?
Your order will ship within 1-2 business days via U.S.P.S. from the Philadelphia. You will receive a confirmation email when your order is shipped. You can track your order once we enter the tracking number. If it is a custom item that we make especially for you, with love, it will ship within a week.
Q. Do you accept refunds/exchanges?
A. Yes we do. Please refer to our policy for more details.
Q. Do you design the accessories?
All the reworked jewelry and accessories are designed by our Founder, Laurie, and made in Philadelphia.
Q. How do I care for my jewelry?
Spray perfume and hairspray before you put any jewelry on. Do not wear jewelry in the ocean, lakes, hot tubs or pools. Most of our accessories are finished with a rhodium plating, so just wipe off the oils from your skin with a soft cloth periodically. Do not use jewelry cleaners. When storing your jewelry, always keep items separate to avoid scratches especially if your pieces have a smooth surface. Depending on the make up of our skin, we all risk having our jewelry finish start to wear. By following these guidelines you will enjoy your pieces for many years to come.